Legal & Privacy

See below for legal details, our privacy policy and copyright information.

About Us

NOYB – European Center for Digital Rights
Goldschlagstr. 172/4/3/2
1140 Wien
AUSTRIA

Personal visits only with prior appointments!

E-Mail: i n f o@n o y b.e u

ZVR: 1354838270

Relevant Authority: Landespolizeidirektion Wien, Büro für Vereins-, Versammlungs- und Medienrechtsangelegenheiten.

 

Privacy Policy

This privacy policy covers noyb.eu, support.noyb.eu and the noyb.eu newsletters.

(1) When you browse our main page https://noyb.eu

In brief: We provide you with this page, make sure it stays secure and get an anonymous statistic to see if we succeeded in doing so.
Purpose: We process your personal data for two purposes: (A) to provide this page to you (“traffic data” such as your IP address) and (B) to use your personal data for ensuring the security of the page.
Storage: (A) Traffic data is not stored. (B) Security log data (e.g. when the software identifies an “incident”) are deleted within 6 months, unless there is a particular reason to keep information for a longer period of time (e.g. individual IP addresses are blocked).
Legal Basis: (A) Your consent to receive our page and (B) our legitimate interests (for security reasons we process personal information, IP addresses, on this page) in maintaining the security of our page and fulfilling our legal duty to keep the page secure.
Processors: We only use trustworthy processors that only process your personal data on our behalf (“processors”) – our current hosting provider is Hetzner Online GmbH. The particular provider may be subject to change over time.
Other Recipients: Usually none. The only exception can be our external backend support (nycro UG, Hütten 118, 20355 Hamburg, Germany) that can have unavoidable access to information when solving technical issues.
Third Country Transfers: None. We process your data within the EEA/EU.
Cookies: We do not use cookies on noyb.eu.
Statistics: In addition to the processing above, we run a statistics system that does not process any personal data.

(2) Additional processing when you become a supporting member and use https://support.noyb.eu

In brief: In addition to the processing described under (1), we process the data that is necessary for managing your noyb membership, such as administering payments and mailings.
More Details: If you become a supporting member, we store the data you have provided in the online forms. We generate a member ID number once you join. We are also legally required to generate a timestamp recording when you join noyb as a member. If you join as a member we store your IP address for reasons of fraud prevention. We keep a record of any changes you make to your membership data to be able to manage the account. This data is only stored in order to manage your membership (the contract between us).
Purpose: The management of your membership and for regular updates via email.
Storage: All data is deleted, should you not complete the sign-up process (“timeout”). If you become a noyb member, your information is kept for the duration of your membership and you can change it at any time by logging in on https://support.noyb.eu/. If you terminate your membership Austrian accounting provisions require 7 years of bookkeeping. There may be other individual situations or exceptional legitimate interests (e.g. if you file a legal claim against us) that would require us to process your personal data furhter, but cannot be forseen.
Legal Basis: In order to enter into and continue performing the contract between our members and us, legal obligations resulting from your membership, and our legitimate interests.
Legitimate Interests: For reasons of fraud prevention we process personal information (IP addresses) and may process data in cases of legal disputes stemming from a membership.
Processors: We may use trustworthy processors that only process your personal data on our behalf (“processors”). The particular provider may be subject to change over time. Currently all our core systems, including our member system, are hosted on our own servers.
Payment Providers: If you choose to pay via credit card, you will be forwarded to a secure page of SIX Payment Services Austria GmbH and/or your payment provider that is not under our control (e.g. the 3D Secure Code form by your issuing bank).You can find the SIX privacy information here. Our bank (Erste Bank der oesterreichischen Sparkassen AG, Am Belvedere 1, 1100 Wien, for SEPA payments) needs to receive the relevant transaction information if you choose SEPA payment.
Postal Service: If you do not opt-out from reciving a welcome gift, your address will be used to deliver the welcome gift via the postal service.
Other Recipients: Usually none. The only exceptions are (1) our external technical support (nycro UG, Hütten 118, 20355 Hamburg, Germany) that can have unavoidable access to information when solving technical issues and (2) the Austrian tax authority, but only if you choose that we report your membership fee or donation to have this deducted from your Austrian taxes.
Third Country Transfers: None. We process your data within the EEA/EU.
Cookies: We use a session cookie (named “session”), to process your membership application, which holds a random string. It is deleted when you close your browser.

(3) Additional Processing when you sign up to noyb newsletters

In brief: In addition to the processing described under (1), we use your email to send you the requested newsletter(s) and any additional data you have provided when signing up.
Purpose: Sending you our newsletter and customize elements in newsletters (like country-specific information).
Storage: Your data is removed from the mailing list when you cancel your subscription. Your personal data is consequently deleted within 24 hours.
Legal Basis: Your consent for sending emails.
Processors: We only use trustworthy third parties that only process your personal data on our behalf (“processors”). For mailing we currently use dialog-Mail eMarketing Systems GmbH. The particular provider may be subject to change over time.
Other Recipients: Usually none. The only exception can be our external backend support (nycro UG, Hütten 118, 20355 Hamburg, Germany) that can have unavoidable access to information when solving technical issues.
Third Country Transfers: None. We process your data within the EEA/EU.
Cookies: We use a session cookie (named “PHPSESSID”), to process your signup, which holds a random string. It is deleted when you close your browser.

(4) Additional Processing when you share our page on external networks or follow links

It’s simple: We currently cannot really guarantee other people’s compliance – but working on this issue is exactly the purpose of noyb!
More Details: If you click on any button that allows you to share our page (e.g. Twitter or Facebook) or follow a link to a third party page, you will be redirected to this other page; you are then subject to the privacy policy of this third party. We currently cannot guarantee these third parties’ compliance with the GDPR – but with your help we are working on their GDPR compliance too!

(5) When you send us a message via our ticket system

It’s simple: If you send us an general request (e.g. via our webform or at our general email address) your emails go into a ticket system. Our team will then assign the ticket to a colleague and you will get an answer from us.
Purpose: Assigning the ticket to a team member and responding to your request.
Storage: Tickets are automatically deleted within 6 months from the last communication, unless there is a legal duty to keep the ticket, such as accounting regulations or keeping evidence of legal requests.
Legal Basis: Your consent when sending us an email ("affirmative action" when sending an email to a recipient) and, in certain cases, our legitimate interest or legal duty to keep communication as evidence.
Processors: We may use trustworthy processors that only process your personal data on our behalf (“processors”). The particular provider may be subject to change over time. Currently all our core systems, including our ticket system, are hosted on our own servers.
Other Recipients: Usually none. The only exception can be our external backend support (nycro UG, Hütten 118, 20355 Hamburg, Germany) that can have unavoidable access to information when solving technical issues.
Third Country Transfers: None. We process your data within the EEA/EU.

(6) Additional processing when you enter your data at https://donations.noyb.eu/form/ for automatic tax return

In brief: In addition to the processing described under (1), we process the data that is necessary for managing the deductibility of donations, such as your date of birth, full name, email address or IBAN and the amount of the donation.
Purpose: The forwarding of your personal data to the Austrian tax office in order to claim your donation for tax purposes.
Storage: If you enter your data and consent to it being forwarded to the Austrian tax office, we will store your data for the statutory period of seven years. In individual cases, other unforeseen obligations may arise, such as exceptional legitimate interests (e.g. if you assert a legal claim against us). This may necessitate a longer storage period that is not foreseeable.
Legal basis: Your consent to reporting to the tax office and statutory retention obligations.
Legitimate interests: We process personal data (IP addresses) for reasons of fraud prevention.
Processors: We may use trustworthy processors that only process your personal data on our behalf (“processors”). The particular provider may be subject to change over time. Currently all our core systems, including our member system, are hosted on our own servers.
Other Recipients: Usually none. The only exceptions are (1) our external technical support (nycro UG, Hütten 118, 20355 Hamburg, Germany) that can have unavoidable access to information when solving technical issues and (2) the Austrian tax authority, but only if you choose that we report your membership fee or donation to have this deducted from your Austrian taxes.
Third Country Transfers: None. We process your data within the EEA/EU.
Cookies: We use a session cookie (named “session”). It is deleted when you close your browser.

(7) In all cases, you have the following rights

It’s simple: Just send us a message at info@noyb.eu and we’ll take care of things!
More Details: You have the right to access, to rectify, to erasure, to object, to restrict processing, to data portability, to withdraw your consent and to launch a complaint with your local data protection authority. We are governed by the Austrian data protection authority (“Datenschutzbehörde”).

Copyright and Open Source for noyb.eu

All content on noyb.eu that we have created is licensed under the Creative Commons Attribution and Non-Commercial Licence (CC BY-NC 3.0), unless indicated otherwise. This means you can always use content from noyb.eu if you do not make a profit from it or use it in commercial settings, and if you refer to us (at least as “noyb.eu” or “noyb”) when using our content.

In addition to this licence, we extend this licence for:

  • Commercial journalistic purposes (including blogs, social media and alike) when reporting about us
  • Commercial academic and research purposes

If you want to use any content beyond this general licence above (e.g. content for your company webpage, book and alike), just send us an email at info@noyb.eu, we are happy to agree to any other use!