The complaint concerns the right to rectification of a passenger name for free, as provided for under Article 16 GDPR.
| Date | Summary |
|---|---|
| 27.03.2024 | DPA provides status update Reply to noyb Post Schufa Letter |
| 27.11.2023 | DSB provides a status update DSB forwards to noyb the reply on the status from the Hungarian DPA: drafting of the decision is underway and the decision is expected to be adopted in the first quarter of 2024 |
| 20.11.2023 | DSB informs noyb that the update request has been forwarded to the Hungarian DPA |
| 07.11.2023 | |
| 23.08.2022 | noyb submission sent |
| 01.08.2022 | DSB forwarded the controllers submission |
| 26.07.2022 | Hungarian DPA sent submissions to the Austrian DPA via IMI |
| 31.05.2022 | Austrian DPA request to access the submission The AT DPA asked the HU DPA to send the submission of the controller via the IMI system. |
| 25.05.2022 | Followup request sent to DSB |
| 17.03.2022 | Another acknowledgement by Wizz Air Wizz Air is still looking for an amicable resolution to your case. |
| 01.03.2022 | Wizz Air acknowledges the complainants position |
| 23.02.2022 | Complainant rejects the voucher again |
| 17.02.2022 | Wizz Air sends a response Wizz offer the voucher again. |
| 15.02.2022 | Complainant rejected the voucher offer |
| 10.02.2022 | Wizz Air sent a copy of data under Art 15 Wizz Air sent to the complainant a telephone recording which she requested to get access to pursuant to Art 15 GDPR. Wizz Air again confirmed they had rectified the surname and the email address in their system. |
| 10.02.2022 | Wizz Air offered a voucher to the complainant |
| 08.02.2022 | Hungarian DPA response to the Austrian DPA |
| 03.02.2022 | Wizz Air contacted the complainant Wizz Air contacted the complainant directly at her private email address saying they have received the complaint from the HU DPA and have subsequently fixed the issue (rectified the data) in their system. They had explained that the previous "requests were not handled properly due to technical errors" in their processes. |
| 03.02.2022 | Followup request sent to DSB and HU DPA Followed-up with the AT+HU DPAs. AT DPA replied saying they still haven't received anything from the HU DPA and proposed to wait until 9 Feb. In case there's no reaction by then, the AT DPA will urge the HU DPA. |
| 07.12.2021 | Update from DSB DSB informed that the HU DPA has set a deadline for the respondent to submit a statement by mid-December. As soon as DSB receives this, it will be forwarded to us. |
| 10.11.2021 | Followup request sent to DSB |
| 18.05.2021 | DSB admitted it made a mistake |
| 08.05.2021 | Followup request sent to DSB |
| 04.12.2020 | Telephone call with DSB DSB said the complaint is being processed, cooperation mechanism has been triggered (as controller is in HU). |
| 22.10.2020 | Wizz Air Press Agency contacted noyb Wizz Air press agency in Austria informed us that they would be happy to find a solution that is satisfactory for all parties involved. We replied saying that we will observe how Wizz Air is planning to address GDPR rights without a delay and free of charge, especially when it comes to the right to rectification. The agency replied on 23.10.2020 they are in touch with Wizz Air on this matter. |
| 21.10.2020 | Complaint submitted to the DSB |