C092 Ryanair DAC

a person's face is being scanned in an otherwise dark room
Case project
Controller
Ryanair DAC
Case status
Pending (12 - 18 months)
Filed: (1 year 5 months ago)

Ryanair nudges customers towards a facial recognition process if they set up a new account.

Protocol
Date Summary
08.05.2026
Answert to DPC

Clarification that the submission of 19th February 2026 is not a new complaint. Requested an update on the original complaint.

29.04.2026
DPC letter

Considers submission of 19th February 2026 a new complaint and requests additional documentation

10.03.2026
Case transfered to Cross Border Assessment Team at DPC
19.02.2026
Submission about AGCM decision
18.02.2025
Garante sends case to DPC in Ireland
19.12.2024
Receipt Garante