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We are mainly looking for long-term supporting members, who allow us to build a stable financial basis for our ongoing operation.

However, we are also looking for donations in kind (e.g. software products, free legal services and alike) and are also happy about individual donations. Finally, we are also looking for volunteers who may be able to help. Check out the “Support” page for more information about how you can support us.

A supporting member is a legal member of the non-profit noyb under Austrian law. Supporting members have no voting rights within noyb, but support the work of noyb through donations. Supporting members have the right to use certain membership benefits, such as free consultation in privacy violation cases, which we provide. A supporting member can cancel his or her membership at any time and we will not charge you again in the future. However, already paid annual donations are non-refundable. We charge membership fees either quarterly, biannually or annually, depending on your preference.

Sure – we are grateful for any amount you want to contribute. We know that everyone has different priorities and budgets.

Go to our support page and fill out the required data: payment interval, membership fee, method of payment, personal details, and payment information. You can make your donation public or keep it private, just as you wish.

If you experience any problems, please contact info@noyb.eu!

There are two payment methods we currently accept:

1. SEPA direct debit mandate – this only is possible if you have a Euro bank account
2. Credit card (Mastercard/Visa) – Please make sure to use a conventional credit card as we often experience problems with prepaid cards (e.g. insufficient funds). Please also make sure to update your credit card details in our member system when you receive a new card.

Possible payment intervals are quarterly, biannually or annually. The first payment is due at the beginning of the next quarter and includes the prorated membership fee for the period from registration to-date and the full amount for the coming payment period.

There is also the possibility to become a supporting member with manual bank transfers. If you are interested in doing so, please write us an email to info@noyb.eu. We are also happy about every form of other support, e.g. single donations, standing orders or payments via paypal. And you can sign up for our newsletter and receive updates.

Yes. Within 14 days you can let us know that you don’t want to be a member anymore. After 14 days you can still cancel your membership at any time, but already paid membership fees are not refundable.

Yes. Supporting members can cancel their membership at any time. This will be effective immediately. Please note that already paid membership payments cannot be refunded.

To reward supporting members that give a certain amount per year, we differentiate between basic, silver, gold and purple members. Depending on the amount you want to donate to noyb, we will offer you a small thank you gift and certain benefits.

Basic members will receive a welcome email.
Silver members will receive a welcome letter and some goodies within two months after signing up. Furthermore, we offer one hour of privacy counseling via e-mail.
Gold members will receive a little welcome box and can make use of two hours of counseling per year.
Purple members will receive a little larger welcome box and can make use of four hours of counseling per year.
More information can be found here.

The biggest chunk of our budget is used for salaries and other employment based costs. We try to keep overhead costs as low as possible. For detailed information on our financials please check our annual reports.

Our goal is to reach 2/3 of our budget per year from supporting members. This money is mainly used to pay for our staff, rent, overheads and our procedures. We would like to generate our budget from various stable sources to not rely on single donors or funding agencies. You can find this year's funding goal here and see how close we are to reaching this goal.

This depends on the tax code the supporting member is subject to. For example: In Austria membership fees and donations to noyb are not tax deductible, but a German donor may be able to deduct a donation to noyb in Austria under German tax law. Please review the tax code you are subject to.

Tax deductions under German tax law:

Leider gibt es rechtlich nicht die Möglichkeit, unseren Verein in Deutschland als gemeinnützig anerkennen zu lassen, da dafür eine beschränkte oder unbeschränkte Steuerpflicht in Deutschland bestehen muss. Das macht den Prozess etwas komplizierter für unsere Mitglieder. Du kannst bei deiner Steuererklärung unsere Statuten, aus der die Gemeinnützigkeit hervorgeht und weitere Unterlagen wie unseren Tätigkeitsbericht einreichen.  Dann liegt es an deinem zuständigen Finanzamt, uns als begünstigten Verein anzuerkennen und deine Spende steuerlich abzusetzen. Die Rückmeldungen unserer Mitglieder zeigen uns, dass unsere Gemeinnützigkeit von den meisten Finanzämtern anerkannt wird und die Absetzbarkeit kein Problem ist. 

Bei Spenden unter 200 Euro: Als Nachweis deiner Spende an noyb reicht ein Ausdruck der Überweisung, aus der eindeutig der gespendete Betrag, das Datum und der begünstige Verein, also noyb.eu, hervorgeht. Bitte vermerke darauf auch, dass es sich um einen Mitgliedsbeitrag handelt.

Bei Spenden über 200 Euro: Bitte wende dich an info@noyb.eu um eine Bescheinigung deiner Zuwendung zu erhalten.

Please log in here with your email address. You will receive a one-time password immediately afterwards. Please be aware that it is only valid for a few minutes. If you can’t find it, please also check your spam folder. When logged in, you can change your account information and update your payment information.
In order to update your credit card / bank account within your chosen payment method, please click on “Profile” on the top right, then “Change payment information” and update your payment details.
In the section “Change membership” you can change the amount of your membership fee, your payment interval and your payment method.

Please make sure that you used the email address you registered with. Even the smallest dot can make a big difference (e.g. between your first and surname). If you’re absolutely sure you used the correct address, please try again later. If you did not receive a password, please also check your spam folder. The one-time password is only valid for a few minutes so if it does not work anymore, enter your email address again.

Technical problems can occur sometimes. If the problem remains, please contact us at info@noyb.eu!

We are very sorry for that! Some boxes get lost on their way or are broken due to automatic sorting in certain countries. Also, please be aware that we do not send the welcome boxes right after you sign up as a member, but in bundles every two months. If you did not receive a box, please contact us.

If you are a gold, silver or purple member, you are entitled to (respectively) one, two or four hours of consulting per year. So if you face problems regarding your privacy in the internet, feel free to contact us. The easiest way is to use our contact form. Please select “legal request”. We will respond to your email as soon as possible. Please also take into consideration, that we are receiving many inquiries and therefore it might take some time to get back to you.