C068 SCHUFA Holding AG

someone rolling dice to calculte credit score
Filing DPA
Controller
SCHUFA Holding AG
Case status
Pending (12 - 18 months)
Filed: (1 year 2 months ago)

SCHUFA tries to convince data subjects to buy their "BonitätsAuskunft" and makes it difficult to make an Article 15 GDPR access request and uses dark patterns to sell data subjects their own data as a "BonitätsAuskunft". SCHUFA also wrongfully implies that an Article 15 information is not suitable for third parties. SCHUFA also delivers "BonitätsAuskünfte" quicker than Article 15 information. The paid "BonitätsAuskunft" also entails more credit scores than the free Article 15 information. We filed a complaint regarding violations against Article 12(1), 12(2) and 12(3) in Connection with Article 15 GDPR and a violation of Article 15(3) GDPR as well a a "Anzeige" (report on unlawful conduct) with the DPA in Hessen, providing ample evidence, that SCHUFA's violation of the GDPR happens willfully and systematically.

Protocol
Data Summary
24.02.2025
noyb statement re internal report

answer to HBDI letter regarding the internal report on search engine optimisation.

10.02.2025
HBDI forwards internal report

After we requested access to the case file, HBDI forwarded us an internal report about the use of SEO optimisation by SCHUFA.

09.01.2025
request for access to case file

noyb requested access to the internal assessment of technical aspects by the DPA.

24.09.2024
noyb reply to Schufa statement

noyb reply to Schufa statement

05.06.2024
Schufa statement to complaint

After requesting access to the case file we received the statement from Schufa to our complaint.

22.04.2024
access request to case file

we requested access to the case file at the HBDI in order to receive the controller's statement to our complaint.

17.04.2024
information about SCHUFA statement

HBDI informed us that SCHUFA made a statement to our complaint. The statement itself was not sent to us.

15.02.2024
Complaint

Complaint against SCHUFA filed to HBDI per online form.