SCHUFA tries to convince data subjects to buy their "BonitätsAuskunft" and makes it difficult to make an Article 15 GDPR access request and uses dark patterns to sell data subjects their own data as a "BonitätsAuskunft". SCHUFA also wrongfully implies that an Article 15 information is not suitable for third parties. SCHUFA also delivers "BonitätsAuskünfte" quicker than Article 15 information. The paid "BonitätsAuskunft" also entails more credit scores than the free Article 15 information. We filed a complaint regarding violations against Article 12(1), 12(2) and 12(3) in Connection with Article 15 GDPR and a violation of Article 15(3) GDPR as well a a "Anzeige" (report on unlawful conduct) with the DPA in Hessen, providing ample evidence, that SCHUFA's violation of the GDPR happens willfully and systematically.
| Data | Summary |
|---|---|
| 23.05.2025 | DPA confirms receipt of documents DPA confirms receipt of documents uploaded by noyb and states that the investigation is ongoing. |
| 23.05.2025 | DPA confirms receipt of documents DPA confirms receipt of documents uploaded by noyb and states that the investigation is ongoing. |
| 24.02.2025 | noyb statement re internal report answer to HBDI letter regarding the internal report on search engine optimisation. |
| 10.02.2025 | HBDI forwards internal report After we requested access to the case file, HBDI forwarded us an internal report about the use of SEO optimisation by SCHUFA. |
| 09.01.2025 | request for access to case file noyb requested access to the internal assessment of technical aspects by the DPA. |
| 24.09.2024 | noyb reply to Schufa statement noyb reply to Schufa statement |
| 05.06.2024 | Schufa statement to complaint After requesting access to the case file we received the statement from Schufa to our complaint. |
| 22.04.2024 | access request to case file we requested access to the case file at the HBDI in order to receive the controller's statement to our complaint. |
| 17.04.2024 | information about SCHUFA statement HBDI informed us that SCHUFA made a statement to our complaint. The statement itself was not sent to us. |
| 15.02.2024 | Complaint Complaint against SCHUFA filed to HBDI per online form. |