Overview of noyb's open GDPR complaints with DPAs

Case Logded CSA LSA Company Status Duration Summary Links
C001 5/25/2018 France
Google Ireland Limited Partly Decided 4 years 8 months 26 days The complaint is one of four complaints on "forced consent" (see C001 to C004). The issue is that the user is forced to consent to the processing of their personal data to use the service. https://noyb.eu/en/noybeu-filed-complaints-over-forced-consent-against-google-instagram-whatsapp-and-facebook
C002 5/25/2018 Austria Ireland Meta Ireland Limited Waiting for DPA 4 years 8 months 26 days
https://noyb.eu/en/noybeu-filed-complaints-over-forced-consent-against-google-instagram-whatsapp-and-facebook
C003 5/25/2018 Belgium Ireland Instagram Waiting for DPA 4 years 8 months 26 days The complaint is one of four complaints on "forced consent" (see C001).).

It was filed in Belgium and forwarded to the Irish DPA (Irish DPA) as the lead supervisory authority.
https://noyb.eu/en/noybeu-filed-complaints-over-forced-consent-against-google-instagram-whatsapp-and-facebook
C004 5/25/2018 Germany Ireland WhatsApp Ireland Limited Waiting for DPA 4 years 8 months 26 days The complaint is one of four complaints on "forced consent".

It was filed in Hamburg and forwarded to the Federal German DPA (BfDI) and then Irish DPA (DPC) as the lead supervisory authority.
https://noyb.eu/en/noybeu-filed-complaints-over-forced-consent-against-google-instagram-whatsapp-and-facebook
C005 12/3/2018
France Criteo Waiting for DPA 4 years 1 month 14 days This case concerns the freedom to choose any form (like email or letters) to exercise GDPR rights, while companies often require to use very complicated online forms, plugins or other obscure methods. https://noyb.eu/en/test-cases-freedom-exercise-gdpr-rights-any-format
C006 12/11/2018 Austria Ireland Google Ireland Limited Waiting for DPA 4 years 1 month 6 days This case concerns the freedom to choose any form (like email or letters) to exercise GDPR rights, while companies often require very complicated online forms, plugins or other obscure methods. https://noyb.eu/en/test-cases-freedom-exercise-gdpr-rights-any-format
C007 1/18/2019 Austria Netherlands Netflix Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far not a single case have been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C008 1/18/2019 Austria Netherlands Netflix Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far not a single case have been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C009 1/18/2019 Austria United Kingdom DAZN - Perform Investment Ltd. Open 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far, only one case has been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C010 1/18/2019 Austria United Kingdom DAZN - Perform Investment Ltd. Open 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far, only one case has been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C011 1/18/2019 Austria, Austria Germany Soundcloud Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far, only one case has been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C012 11/11/2021
Austria Grindr LLC Waiting for DPA 1 year 2 months 20 days This case is very recent and concerns the way Grindr authenticated users who tried to exercised their rights. It seems to be followed-up swiftly by the Austrian DPA, as there is no need for cooperation with other DPAs. So far, we have no concern about the https://noyb.eu/en/want-your-grindr-data-show-your-id-and-take-selfie
C014 1/18/2019 Austria Ireland YouTube LLC (USA) Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far, only one case has been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C015 1/18/2019 Austria Sweden Spotify Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far not a single case have been decided. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C016 1/18/2019 Austria Luxembourg Amazon (Luxemburg) Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C017 1/18/2019 Austria Ireland Apple Ireland Waiting for DPA 4 years 8 days This case is part of a series of complaints on incomplete answers to access requests (a very common problem). These cases were also intended to develop further information on the functioning of the EU cooperation mechanism. So far, only one case has been https://noyb.eu/en/netflix-spotify-youtube-eight-strategic-complaints-filed-right-access
C018 12/10/2019
France Webedia Waiting for DPA 3 years 1 month 2 days Given the experiance with the "cooperation mechanism" this case was filed directly with the lead authority (the French CNIL). https://noyb.eu/en/say-no-cookies-yet-see-your-privacy-crumble
C019 12/10/2019
France Conde Nast Waiting for DPA 3 years 1 month 2 days Given the experience with the "cooperation mechanism" this case was filed direclty with the lead supervisory authority (the French CNIL). https://noyb.eu/en/say-no-cookies-yet-see-your-privacy-crumble
C020 12/10/2019
France Cdiscount Waiting for DPA 3 years 1 month 2 days Given the experiance with the "cooperation mechanism" this case was filed directly with the lead authority (the French CNIL). https://noyb.eu/en/say-no-cookies-yet-see-your-privacy-crumble
C021 1/14/2020
Ireland, Norway Grindr LLC, Twitter MoPub, AppNexus (now Xandr), OpenX Appeal Pending 3 years 12 days This complaint is connected to the complaints on Grindr and online advertisment.

In this case there is no lead supervisory authority as Grindr does not have a main office in the EU. noyb worked together with the Norwegian Consumer Council (NCC) who submi
https://noyb.eu/en/three-gdpr-complaints-filed-against-grindr-twitter-and-adtech-companies-smaato-openx-adcolony-and
C022 1/14/2020
Norway Grindr LLC, AdColony Waiting for DPA 3 years 12 days This complaint is connected to the complaints on Grindr and online advertisment.

In this case there is no lead supervisory authority as Grindr does not have a main office in the EU. noyb worked together with the Norwegian Consumer Council (NCC) who submi
https://noyb.eu/en/three-gdpr-complaints-filed-against-grindr-twitter-and-adtech-companies-smaato-openx-adcolony-and
C023 1/14/2020 Norway Germany Grindr LLC, Smaato, Inc. Waiting for DPA 3 years 12 days This complaint is connected to the complaints on Grindr and online advertisment. https://noyb.eu/en/three-gdpr-complaints-filed-against-grindr-twitter-and-adtech-companies-smaato-openx-adcolony-and
C024 2/3/2020 Germany Luxembourg Amazon (Luxemburg) Waiting for DPA 2 years 11 months 7 days This case concerned problematic email server settings by Amazon. It was filed with the Hessen DPA, then assigned to the Bavarian DPA under German procedural rules and then forwarded to the Luxembourg DPA, being the lead supervisory authority for Amazon in Europe. https://noyb.eu/en/project/encryption-privacy-design
C026 5/13/2020
Austria Google LLC Open 2 years 8 months 27 days Google LLC argues that the Austrian DPA is not competent for the processing connected to the OS Android, but that this case should be decided by the Irish DPA (DPC), despite the fact that it is filed agains the US entitiy of Google (Google LLC). https://noyb.eu/en/complaint-filed-against-google-tracking-id
C027 10/2/2020
Austria A1 Telekom Austria Appeal Pending 2 years 3 months 5 days This case is a purely national case, regarding incomplete access under Article 15 GDPR to traffic and geolocation data processed by A1, the national phone carrier of Austria. The practices of A1 were accepted by the Austrian DPA (DSB) even prior to GDPR and also in codes of conduct under Article 40 GDPR.

In October 2021, the DSB issued a decision dismissing most parts of the complaint. It argued that the data subject could not prove that he was the sole user of his cell phone at all times and therefore would not be entitled to access on the geolocation data generated by his mobile phone. Regarding traffic data, the DSB held that the national rules implementing the e-Privacy Directive qualifies as lex specialis prevailing over Article 15 GDPR.

noyb filed an appeal against the somewhat puzzling decision of the DSB. The appeal is currently pending with the Federal Administrative Court (BVwG).
https://noyb.eu/en/a1-where-were-you-none-your-business
C028 7/31/2020
Austria CRIF GmbH (Austria) Appeal Pending 2 years 5 months 8 days This is a purely national case on unlawful processing operations by the credit reference agency CRIF. The decision of the Austrian DPA partially upheld and partially dismissed the complaint. https://noyb.eu/en/credit-scoring-negative-credit-rating-generated-without-data
C029 8/17/2020 n/a n/a 101 complaints Partly Decided 2 years 5 months 21 days These cases concern 101 websites that transfers personal data to the United States after the "Schrems II" judgment via Google Analytics and Facebook.

The first final decision was issued by the Austrian Austrian DPA in January 2022, upholding noyb's complaint against the website provider. The other 100 cases were forwared to almost every DPA in the European Union. Many are currently processed, including submissions by the repondents and submissions by noyb. For some, there was no information or submissions about 1.5 years into the complaints procedure. In detail, as of January 2022
- 1 case has been decided on the merits
- 1 case has been dismissed, as the website provider seems to not have used the relevant website tools
- 4 cases have been withdrawn by noyb
- 3 cases appear to have been "lost" as the Bulgarian DPA persistently denies to have received them, despite noyb resubmitting them several times
- the status of almost 60 complaints is entirely unclear as noyb has received no more than confirmations of receipt or a notice, that the case has been passen on to the respective lead supervisory authority
- as for the rest, there has been at least some exchange of submissions with the respondents or update reports from the DPA. However, the last communication often dates back over a year, and most request for updates are are ignored by the DPAs so far, so it seems unclear when a decision is to be expected.
https://noyb.eu/en/101-complaints-eu-us-transfers-filed
C030 10/13/2020
Austria AZ Direct Appeal Pending 2 years 3 months 24 days This is a case on an address broker ("AZ Direct") that refused to provide information on the origin and recipients of the data processed. https://noyb.eu/en/address-broker-gdpr-compliance-too-burdensome
C031 4/28/2022 Malta
C-Planet Deadline Pending 9 months 2 days
https://noyb.eu/en/maltese-voter-data-leaked-online-noyb-files-complaint
C032 10/21/2020 Austria Hungary Wizz Air Waiting for DPA 2 years 3 months 16 days The complaint concerns the right to rectification of a passenger name for free, as provided for under Article 16 GDPR.

https://noyb.eu/en/wizz-air-eu1-flight-eu35-your-gdpr-right
C034 11/24/2020
Germany Apple Ireland Waiting for DPA 2 years 2 months 12 days The complaint concerns the unauthorized creation of an "Ad ID" by Apple. The case was brought under the national implementation of the ePrivacy Directive (not the GDPR) in Germany. https://noyb.eu/en/noyb-files-complaints-against-apples-tracking-code-idfa
C037 8/10/2021 Austria n/a Cookie Banners Waiting for DPA 1 year 5 months 23 days noyb filed a total number of 463 complaints with 20 different DPAs in August 2021. The European Data Protection Board (EDPB) set up a taskforce to coordinate the response to noyb's complaints. noyb withdrew three complaints as the controllers remedied all violations after the filing of the complaints. https://noyb.eu/en/where-did-all-reject-buttons-come
C038 3/18/2021
Austria CRIF, AZ Direct Waiting for DPA 1 year 10 months 18 days The case concerns data sharing between address publishers and credit ranking agencies. It does not involve the one-stop-shop and is treated as a national case by the Austrian DPA. Complaint is directed against both CRIF and AZ Direct. https://noyb.eu/en/illegal-data-exchange-between-address-publisher-and-credit-ranking-agency
C039 2/8/2021
Austria KSV 1870 Waiting for DPA 1 year 11 months 26 days The case concerns the credit referency agency KSV 1870 which feeds data from access request int their creditworthiness database (purpose limitation issue). The case does not involve the one-stop-shop and is treated as a national case by the Austrian DPA. https://noyb.eu/en/right-access-data-protection-boomerang
C040 10/22/2021 Austria Luxembourg Amazon (Luxemburg) Waiting for DPA 1 year 3 months 10 days The case concerns the automatic decision when trying to pay using to Amazon Monthly Invoice" service.

In December 2021, the Austrian DPA informed us that the case has been forwarded to Luxembourg as the lead supervisory authority. We are waiting for an update by the Austrian DPA which so far does not reply to our emails and does not pick up the phone.
https://noyb.eu/en/black-box-amazon-algorithm-discriminates-customers
C041 7/4/2021
France Google Ireland Limited Waiting for DPA 1 year 6 months 0 days The case concerns the unauthorized creation of an Ad ID on Google Andorid devices.

In July 2021, the French DPA (CNIL) confirmed that the investigation was still ongoing. Since then, we did not receive any updates.
https://noyb.eu/en/buy-phone-get-tracker-unauthorized-tracking-code-illegally-installed-android-phones
C042 7/31/2020
Germany PimEyes Waiting for DPA 2 years 5 months 8 days This case is about the collection and use of publicly available photos of faces from websites by Pimeyes. None
C043 5/27/2021
Austria Clearview AI Waiting for DPA 1 year 8 months 8 days This case is about the collection and use of publicly available photos of faces from websites by Clearview. Clearview uses the images to create a biometric database of faces and their photos. Its customers can use a photo of a face to search the database. https://noyb.eu/en/digital-rights-alliance-file-legal-complaints-against-facial-recognition-company-clearview-ai
C044 10/18/2021
Germany, Germany CRIF Bürgel (Germany) Waiting for DPA 1 year 3 months 14 days The case concerns the German credit reference agency CRIF Bürgel and it's data supplier Acxiom (an address trader). It does not involve the one-stop-shop and was directly filed with the Bavarian DPA. https://noyb.eu/en/illegal-credit-scores-noyb-amplify-pressure
C045 8/13/2021
Germany Spiegel Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C046 8/13/2021
Austria DerStandard Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C047 8/13/2021
Germany ZEIT Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C048 8/13/2021
Germany heise Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C049 8/13/2021
Austria Krone Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C050 8/13/2021
Germany t-online Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C051 8/13/2021
Germany FAZ Waiting for DPA 1 year 5 months 20 days This case concerns the "pay or okay" approach by various news outlets. https://noyb.eu/en/news-sites-readers-need-buy-back-their-own-data-exorbitant-price
C052 11/22/2021
Ireland Airbnb Waiting for DPA 1 year 2 months 9 days This case concerns automated decisons on Airbnb host ratings.

The Rheinland-Pfalz DPA confirmed receipt of the complaint in December 2021.
https://noyb.eu/en/gdpr-complaint-airbnb-hosts-mercy-algorithms
C053 12/22/2021
Luxembourg Amazon (Luxemburg) Waiting for DPA 1 year 1 month 9 days This case concerns automated decision making when signing up to become an "Amazon Turk".

The Luxemburg DPA acknowledged receiving the complaint on 29/12/2021. Waiting for the next steps and udpates.
https://noyb.eu/en/complaint-filed-help-my-recruiter-algorithm
C054 12/15/2021
Austria Google LLC Waiting for DPA 1 year 1 month 16 days
None
C055 2/25/2022
Germany paydirekt / giropay Appeal Pending 11 months 4 days A payment processor for webshops processes special catgeory data as a controller. https://noyb.eu/en/giropay-knows-what-you-bought-last-summer
C056 3/2/2022 Austria Estonia Bolt Waiting for DPA 10 months 29 days
None
C057 3/24/2022
Austria AZ Direct Waiting for DPA 10 months 7 days
None
C058 10/20/2022
Austria Profil Redaktion GmbH Waiting for DPA 3 months 7 days The website profil.at does not accept users' refusal to certain tracking/advertising tools. If a user tries to reject everything in the 1st layer of the cookie banner, a 2nd layer appears telling the user that their "consent is mandatory". Users are forced to accept in order to be able to use the website. Furthermore it is impossible to withdraw this unlawful consent. https://noyb.eu/en/two-are-better-one-profilat-strikes-back-forced-banner-when-users-make-wrong-choice
C059 8/24/2022

Google Ireland Limited, Google LLC Waiting for DPA 5 months 4 days We filed a complaint against Google for sending marketing emails without consent. https://noyb.eu/en/gmail-creates-spam-emails-despite-cjeu-judgment