C056 Bolt

Data Subject Rights
Case project
Filing DPA
Controller
Bolt
Case status
Won
Filed: (2 years 9 months ago)

Unable to change the phone number associated with an account.

Protocol
Päivämäärä Summary
24.09.2024
Decision by the Estonian DPA

Bolt changed their practice. Phone numbers can now be updated and rectified. In addition, users had access to data of other users that previously held the same phone number. This was changed, too. The DPA reprimanded the company for violating the GDPR.

05.09.2024
Update Request to DSB
05.07.2023
Called DPA to inquire about status of complaint
05.07.2023
Update that Estonian DPA is working on the case
29.06.2023
Third update request
21.04.2023
Request for current status of the procedure

Another request for current status of the procedure

18.11.2022
Request for current status of the procedure
24.05.2022
DSB sent the complaint to the data protection authority in Estonia

Sent to Estonia.

02.03.2022
Complaint