C052 Airbnb

Profiling and Automated Decision Making
Controller
Airbnb
Case status
Pending (2 - 3 years)
Filed: (2 years 8 months ago)

noyb.eu filed a GDPR complaint against Airbnb. The online market place for vacation rentals downgraded the complainant’s rating as a host, solely through automated decision making. While everyone has the right not to be subject to automated decision-making, Airbnb relies on exactly these practices. By denying the opportunity for the complainant to contest the automated decision and to obtain human intervention, Airbnb acted in clear violation of the GDPR.

Protocol
Date Summary
03.02.2023
noyb acknowledges receipt and authorizes data sharing after receiving consent from data subject
25.01.2023
Berlin DPA communicates LSA is DPC and asks if complainant agrees with sharing her data with LSA
03.05.2022
Berlin DPA confirms receipt of the file and asks if complainant wants to disclose her data
29.12.2021
Filing DPA confirms receipt of the complaint
22.12.2021
Complaint filed